Terms of service

Terms of Service
Overview
Welcome to Xihe Mile! The terms “we”, “us”, and “our” refer to Xihe Mile.
Xihe Mile operates this store and website, including all related information, content, features, tools, products, and services (collectively referred to as “the Service”), designed to provide you (the customer) with a carefully curated shopping experience.
Xihe Mile is powered by Shopify, which enables us to deliver the above services to you.
These Terms of Service (the “Terms”) and any policies referenced herein describe your rights and responsibilities when using our Service.
Please read these Terms carefully as they contain important information about your legal rights, including warranty disclaimers and limitations of liability.
By accessing, interacting with, or using our Service, you agree to be bound by these Terms and our [Privacy Policy]. If you do not agree to these Terms or the Privacy Policy, you should not use or access our Service.
Section 1 – Access and Accounts
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, and that you consent to allow any minor dependents to use our Service through devices you own, purchase, or manage.
To access or use the Service, including browsing our online store or purchasing products or services, you may be required to provide certain information such as your email address, billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, complete, and current, and that you have all rights necessary to provide such information.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities occurring under your account. You may not transfer, sell, assign, or authorize others to use your account.
Section 2 – Our Products
We have made every effort to accurately display our products and services in our online store. However, due to differences in device types, settings, and configurations, the colors or appearance of products may differ from what you see on your screen.
We do not guarantee that any product or service you purchase will meet your expectations, or that it will be exactly as described or displayed in our store.
All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product at any time and to limit the quantities available to any person, geographic region, or jurisdiction.
Section 3 – Orders
Your order constitutes an offer to purchase. Xihe Mile reserves the right to accept or decline your order at our sole discretion and for any reason.
An order confirmation does not signify acceptance of your order; your order is accepted only after we receive and process your payment.
Please review your order carefully before submission. Once accepted, it may not be canceled. If we do not accept, modify, or cancel your order, we will attempt to notify you via the email, billing address, or phone number you provided at checkout.
All purchases are subject to our [Refund Policy].
You represent and warrant that you are purchasing products for personal or household use only and not for commercial resale or export purposes.
Section 4 – Pricing and Billing
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time you place your order, as reflected in your order confirmation email.
Unless otherwise stated, prices do not include taxes, shipping, handling, customs, or import duties.
Prices listed on our online store may differ from those offered in physical stores or by third-party retailers. From time to time, we may offer promotional discounts governed by separate terms. In the event of a conflict, the promotional terms will prevail.
You agree to provide complete, accurate, and up-to-date purchase, payment, and account information for all transactions at our store, including updating your email address, credit card number, and expiration date.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete; (ii) you are authorized to use the card for purchases; (iii) charges incurred will be honored by your card issuer; and (iv) you will pay all applicable fees, including shipping, handling, and taxes.
Section 5 – Shipping and Delivery
We are not responsible for shipping or delivery delays. All delivery times are estimates only and not guaranteed.
We are not liable for delays caused by carriers, customs clearance, or events beyond our control.
Title and risk of loss pass to you once the product is transferred to the carrier.
Section 6 – Intellectual Property
All content on the Service, including trademarks, text, images, graphics, product reviews, videos, and audio, as well as their design and arrangement, is owned by Xihe Mile, its affiliates, or licensors, and is protected under U.S. and international intellectual property laws.
You are permitted to use the Service only for personal, non-commercial purposes. Without our prior written consent, you may not copy, distribute, modify, create derivative works, publicly display, or reproduce any material from the Service.
Unless explicitly stated, nothing in these Terms shall be construed as granting you any license or right to use any intellectual property of Xihe Mile, Shopify, or any third party. Unauthorized use may violate applicable laws.
The name, logo, product names, designs, and slogans of Xihe Mile are trademarks of Xihe Mile or its affiliates. Shopify’s trademarks belong to Shopify. All other names and logos are trademarks of their respective owners.
Section 7 – Optional Tools
We may provide you with access to third-party tools that we do not monitor or control.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties or endorsements.
Your use of optional third-party tools is entirely at your own risk and discretion, and you should ensure you are familiar with the terms on which such tools are provided by the relevant third-party providers.
New features and tools offered through the Service in the future will also be subject to these Terms.
Section 9 – Relationship with Shopify
[Merchant Note: This section accurately describes the relationship between Shopify and your store. It should not be removed or modified.]
Xihe Mile is powered by Shopify, enabling us to provide you with the Service. However, all sales and purchases made in our store are directly between you and Xihe Mile.
By using the Service, you acknowledge and agree that Shopify is not responsible for any transactions between you and Xihe Mile, including any damages, losses, or injuries related to purchased products or services.
You hereby expressly release Shopify and its affiliates from any and all claims, damages, and liabilities arising out of or related to your transactions with Xihe Mile.
Section 10 – Privacy Policy
All personal information collected through the Service is governed by our [Privacy Policy]. Certain data may also be governed by Shopify’s Privacy Policy, which can be reviewed [here].
Because the Service is hosted by Shopify, Shopify collects and processes information about your visits to and use of the Service to deliver and improve it.
Information submitted to the Service may be transmitted to Shopify and third parties located outside your jurisdiction.
Please refer to our [Privacy Policy] for details on how Xihe Mile, Shopify, and our partners use your personal information.
Section 11 – Feedback
If you submit, upload, post, or otherwise transmit any ideas, feedback, suggestions, or materials (“Feedback”), you grant us a worldwide, perpetual, irrevocable, royalty-free, sublicensable license to use, copy, modify, publish, distribute, and display such Feedback for any purpose, including commercial use.
You represent and warrant that (i) you own or have rights to submit such Feedback; (ii) you have disclosed any compensation received; and (iii) your Feedback complies with these Terms.
We are under no obligation to (1) maintain any Feedback in confidence; (2) compensate you; or (3) respond to any Feedback.
We reserve the right to monitor, edit, or remove Feedback that we deem unlawful, offensive, defamatory, or otherwise objectionable.
You agree that your Feedback will not violate any third-party rights and will not contain defamatory, obscene, or harmful content, or any malware. You may not use a false email address or impersonate any person.
Section 12 – Errors, Inaccuracies, and Omissions
Occasionally, information in the Service may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping times, or availability.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders at any time without prior notice, including after you have submitted your order.
Section 13 – Prohibited Uses
You may use the Service only for lawful purposes. You may not use the Service:
(a) for any unlawful or malicious purpose;
(b) to violate any international, federal, provincial, or local laws;
(c) to infringe upon our or others’ intellectual property rights;
(d) to harass, abuse, defame, or intimidate others;
(e) to submit false or misleading information;
(f) to transmit spam or malicious code;
(g) to impersonate others; or
(h) to interfere with the security or functionality of the Service.
We reserve the right to suspend or terminate your account if you violate any of these prohibitions.
Section 14 – Termination
We may terminate this Agreement or your access to the Service at any time without notice. You remain liable for all charges incurred up to the termination date.
The following sections shall survive termination: Intellectual Property, Feedback, Termination, Disclaimer, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, and Privacy Policy.
Section 15 – Disclaimer
Information provided in or through the Service is for general informational purposes only. We make no representations or warranties regarding the accuracy, completeness, or reliability of any information.
Unless expressly stated otherwise, the Service and all products are provided “as is” and “as available,” without warranties of any kind, either express or implied, including merchantability, fitness for a particular purpose, durability, title, and non-infringement.
We do not guarantee that your use of the Service will be uninterrupted or error-free.
Section 16 – Limitation of Liability
To the fullest extent permitted by law, in no event shall Xihe Mile, our partners, affiliates, officers, employees, agents, contractors, service providers, licensors, or Shopify and its affiliates be liable for any direct, indirect, incidental, punitive, special, or consequential damages, including but not limited to lost profits, lost revenue, data loss, or replacement costs, arising from your use of the Service or any product purchased through the Service, even if advised of their possibility.
Section 17 – Indemnification
You agree to indemnify and hold harmless Xihe Mile, Shopify, and their affiliates, directors, employees, agents, and service providers from any claims, damages, or expenses (including reasonable attorney’s fees) arising from your violation of these Terms or your use of the Service.
Section 18 – Severability
If any provision of these Terms is found to be unlawful or unenforceable, such provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain valid and enforceable.
Section 19 – Waiver; Entire Agreement
Failure to enforce any provision of these Terms shall not constitute a waiver of such provision.
These Terms, together with any related policies posted on the site, constitute the entire agreement between you and us, superseding any prior agreements or communications.
Section 20 – Assignment
You may not assign or transfer any rights or obligations under these Terms without our prior written consent.
We may assign or transfer these Terms without restriction.
Section 21 – Governing Law
These Terms and any agreements under which we provide services shall be governed by and construed in accordance with the laws of the jurisdiction where Xihe Mile is headquartered.
You and Xihe Mile agree to submit to the exclusive jurisdiction of such courts.
Section 22 – Headings
Section titles are for convenience only and do not affect interpretation.
Section 23 – Changes to Terms of Service
You can review the most current version of these Terms at any time on this page.
We reserve the right to update, modify, or replace any part of these Terms by posting updates on our website.
You are responsible for reviewing changes periodically. Continued use of the Service after changes are posted constitutes acceptance of the revised Terms.